Integrated Project Manager

July 27, 2023

The Integrated Project Manager must successfully manage and guide integrated campaigns through the Agency. The IPM must consistently deliver high-quality, profitable work through process and resource management. Emphasis is placed on efficient project workflow. Specific areas of responsibility include scheduling, securing specifications and assigning resources necessary to execute a variety of traditional and digital projects. Ability to prioritize workload and recommend process changes, as needed, is essential. The IPM will be an ambassador for the Agency’s campaigns, working closely with the digital and creative departments to oversee design, development and the production process from start to finish.

Note: This is a full-time position. Our team works collectively in our Columbia, MD office each Tuesday, Wednesday and Thursday. Each employee has the option to work remotely on Mondays and Fridays.

Responsibilities include:

Cross Functional Engagement

  • Work with the client service teams to provide realistic timelines that create a winning scenario for both the Agency and the customers
  • Monitor project progress and collaboratively revise timelines, sharing with extended team
  • Release all project deliverables to Client, Vendor or Media Operations by due date
  • Work with the Creative and Digital Directors to ensure timelines for integrated campaigns sync or overlap accordingly and contain appropriate cross-functional approvals
  • Review weekly status sheets to ensure accuracy and proper assignments with agreed-to schedules; escalate risks to Creative and/or Digital Directors
  • Set clear expectations for tasks, to do’s and project deliverables to internal teams; provide timely information or specifications (technical, functional)
  • Diplomatically managing team expectations with regard to schedule due dates, project progress, change management and reprioritization
  • Work with other IPMs and Project Management Supervisor to ensure the cross-functional team workloads are balanced, reassigning when necessary
  • Ensure testing and QA plans are developed and include appropriate team members
  • Be a good problem solver for the teams and our business
  • Encourage a culture of teamwork based on warmth, curiosity & perseverance


  • Monitor process and recommend improvements for efficient project workflow
  • Optimize projects using the Workamajig Tool
  • Project estimates are approved prior to commencing work
  • Project documentation is accurate, updated and appropriately shared (scope, team,schedule, status)
  • Project milestone meetings are scheduled
  • Projects are routed through deliverables for necessary proofing and approvals

Financial Management

  • Have the agency’s financial interests at heart while monitoring scope and potential scope creep for all customers; share scope creep with Production for incremental estimate
  • Participate in job/estimate/resource reconciliation through monthly Project Summary Scoreboard meetings

Required Knowledge/Skills/Experience

  • 3+ years agency or in-house experience
  • BA in design, management or related field
  • Software: MS Office (Word, Excel, PPT, Outlook), Creative Suite, Workamajig a plus
  • Knowledge of current web trends and technologies
  • Basic knowledge of content management systems (CMS) such as Umbraco, WordPress and Drupal
  • Overall digital knowledge of user interface (UI) design and development
  • Clear presentation of project plans, schedules, issues, risks and requirements to appropriate team members
  • Excellent verbal, written, listening, presentation and persuasion skills
  • Very strong attention to detail and problem-solving skills
  • Effective management of multiple, concurrent projects against aggressive timelines without compromising accuracy or quality
  • Great interpersonal skills and a do-whatever-it-takes attitude
  • Ability to work under time constraints in a fast-paced, high-volume, multitasking environment while still having fun and remaining calm and poised under pressure
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