Not only is fresh still important, consumers will increasingly choose their grocery stores based on their perceived fresh offerings. Shopping healthy and, surprisingly, having more personal energy are also important. Coupons and customer service round out the list of wants by demanding shoppers in the year ahead. Low-priced, fresher foods that make you feel good, all delivered with a smile. Who says you can’t want it all?
Progressive Grocer, 1/6/2011
